What is the user agent of Puffin Web Browser?

All Puffin browsers including Puffin Web Browser, Puffin Web Browser Free and Puffin Academy use the same format. Here is an example of the user agent of Puffin Web Browser 6.1.4:

Mozilla/5.0 (Linux; Android 7.0; SM-G925T Build/NRD90M; en-us) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Mobile Safari/537.36 Puffin/

"Puffin/6.1.4IT" is appended at the end of the user agent for Puffin Web Browser. "Puffin" is the keyword. If Puffin is found in the user agent, it is from the Puffin Web Browser.

"Mobile" is the hint showing Puffin is in mobile mode. With or without the hint, as long as the keyword "Puffin" exists, it's from the Puffin Web Browser.

"" is the version number, where 6 is the major version and .1.4.16005 is the minor version.

The last two letters with 5 possible combinations represent the OS and the device type:

IP: iOS-Phone

IT: iOS-Tablet

AP: Android-Phone

AT: Android-Tablet

WD: Windows-Desktop

About the default search engine.

Puffin offers user more options of default search engine now.

You can go to settings to select your favorite searching engine!

Steps: tap menu "☰" → tap the gear wheel button → tap "Search engine" → select one.

Support for Download-to-Cloud 3rd party services

Since June 2017, we will no longer support "Download to Cloud for Dropbox" integration. We'll continue to support "Download to Cloud for Google Drive".

The Dropbox integration APIs don't offer the kind of capabilities we need to expand our app's features in the future. If you'd like to use Download-to-Cloud feature, we recommend switching to Google Drive (the basic 15GB Google Drive service is provided free to everyone).


Cannot play game on MiniMundos.

This website recently made a change, and it uses a JavaScript syntax, Default Parameters.

However, this syntax is not widely supported by most browsers, including Puffin.

If possible, please contact their tech support, and suggest them not to use "Default Parameters" syntax in its JavaScript.

Thank you.

Why do I get notifications from Google or other websites when I login using Puffin Browser?

Some websites will send notifications to you if your latest log on location is very different from your normal usage pattern. Others will send notifications for every login.

Puffin is a remote browser. The real browser is running on our servers, which is located in San Jose, California, U.S and Singapore. Once our server renders a webpage, it sends the results to Puffin client app, and the app displays the result in a certain sequence.

When you use Puffin Browser to log in to your accounts, the websites sees you coming from our servers in either Northern California in the United States or Singapore.

In both cases, if you are sure you have just logged in, then there is no need to worry.

If you are unsure, you can check your current Puffin server's IP address against the address provided in the notification email.

You can use Puffin Browser to access the following website, and you will see your current server's IP address. Your device's local IP address as seen from our servers will be shown in the X-Forwarded-For header.


In most cases, Puffin Browser performs much like a proxy server.

Our users' privacy is our top concern. Please refer to our privacy policy for more information.


How to reconnect to our servers

Puffin should auto-resume its connection to our server while your device recovering from no signal. You can enforce it to do so. Puffin should auto-resume its connection to our server while your device recovering from no signal. You can enforce it to do so. Please open menu and click "Reconnect to Server" icon.

If Puffin still cannot connect to our server, please visit our feedback page and provide us more information.

How to access Flash game or Flash video content?

Puffin browser now opens mobile webpages by default. However, most websites do not show Flash content in their mobile pages. To access Flash content, please click the menu and chose 'Open Desktop site' option. And Puffin will reopen the page in the desktop mode.

If you still prefer to open new tabs in the desktop mode every time, please go to Settings and enable the 'Always Desktop Site' option.

Remove most visited websites

Puffin automatically shows the most visited sites on your start page.

To remove them, longpress on the site icon.

Then, click 'Remove' from the popup menu.

Network is very slow even the signal is strong.

Although the signal is strong, it is possible that the connection between the WiFi provider and Puffin data server is not good.

Thus, please try the following ways to resolve this problem:

1. Close the unused tabs in order to reduce the usage of bandwidth.

2. Close other apps. If you still have the same problem, please click "Feedback" from the menu of Puffin Help, and provide us more info. Thank you!

Wrong Location

Puffin uses our servers in USA / Singapore to improve the user experience.

The side effect is that the websites receive Puffin's servers IP rather than yours.

Although Puffin passes your IP to websites via X-Forwarded-For, some websites don't support this standard.

Basic layout

Browse tabs: click "Tabs" icon on the URL bar to enter the tabbed browsing view. In this view, you can close all tabs by clicking 'Trashcan' icon.

Full Screen mode

Puffin supports Flash based or HTML5 based full screen mode. While viewing Flash videos or playing Flash games, a user will get noticed that he may enable the full screen mode. The 'Enable Full Screen mode' icon is located right next to the Floating menu on the bottom of the screen. Click the icon to enter the full screen mode.

Another way to enter the full screen mode. Please go to menu and enable 'Theater mode' option. However, this option is only available for selected Flash video formats.

Flash tools and settings: In full screen mode, Click 'More settings' icon, located at the bottom of the screen, to bring up the control panel. Please note that higher Flash quality requires more bandwidth, and it may result slower page responsiveness in slow network.


In the Flash full screen mode, click the more option icon on the lower right corner, and click "Game Pad" icon to launch virtual gamepad.

How to download

Puffin should automatically download the file. You may force Puffin to download a link by long-pressing on the link and selecting "Save Link". Then, you can save the file into your device or Google Drive.

To check the download status, click the menu botton, and click the 'Download' icon on the bar. You will find the status from the list.

To access the file on your device, please tap the completed download from the list. Then, you can choose other apps to open / access the file.

To access files in your Google Drive, you need to use Google Drive app or visit Google Drive website.

How to drag-n-drop

For Adobe Flash content, it is easy to perform drag-n-drop in full screen mode. Please enable "Theater" mode from the menu. Then, the pan gestures will be considered as 'drag-n-drop' in this mode.

Bring up the menu, and click "Mouse" icon. Long press around cursor and move to drag-n-drop.

Incognito mode

In the tabbed browsing view, click "Incognito" icon to enable "Incognito mode".

Scroll to top / bottom

Scroll the page down and 'scroll-to-bottom' icon will show up. Click the icon to fast forwad to the bottom of the page. Similarly, scroll the page up and 'scroll-to-top' icon will show up.

Texts selection / Image save

Longpress on text to bring up text select kits. Longpress on a image to bring up pop-up menu to save the image.Please allow Puffin to access your photo album, or it cannot save images.

Manage your bookmarks

Add Bookmark: Go to Puffin menu bar > Add Bookmark.

Access Bookmarks: Go to Puffin menu bar. Click 'Bookmarks' icon on the top bar.

You can import your desktop bookmarks into Puffin browser. Click the "Import" icon from the bookmark section. Then follow the instructions on the screen.

Touch visual effect

Each time you touch web page, Puffin will show a blue circle visual effect. To turn if off, please go to 'Settings' and turn off 'Touch visual effect'.

How to use the smart pointer?

Bring up the menu, and click "Mouse" icon. Pan around cursor to move it. Pan outside of cursor to scroll the web page.

Bring up the menu, and click "Mouse" icon. Long press around cursor and move to drag-n-drop.

Bring up the menu, and click "Mouse" icon. Long press and release around cursor to trigger right click.

Limitations of Adblock

Please note that turning on Adblock may result in poor experiences on some websites.

Some examples include:

1. Websites may reject access when Adblock is turned on.

2. Primary content (game or video) may not load correctly when an included ad video is blocked.

3. In some cases, the blocked ad video is considered to be still playing. The website may wait until it finishes before you can continue.

Stay in incognito mode

Puffin can remember your preference of incognito/normal mode. If you exit Puffin in incognito mode, it stays in incognito mode when next time you launching Puffin. Please follow the steps in the video to go back to normal mode. Click the tab button → Click the mask button.

Puffin 6 and Android 4.0 are no longer supported.

To ensure your cyber safety and improve browsing experience, Puffin app has to use the newer APIs provided by Android and Google. We strongly recommend all users upgrade to the latest version.

Android and Google stop offering patches for Android 4.0 anymore, and mobile app developers can no longer provide good services on this platform.

We will have to stop supporting Puffin 6 and Android 4.0 in April 2018.

Thanks for using Puffin. If you have purchased Puffin, you can install Puffin into devices which supports newer Android versions with no additional cost.